Tuesday, 19 February, 2019

Glitch disrupts VR’s online ticket service

29 Jan 2018, 02:56 ( 29 Jan, 2018) | updated: 29 Jan 2018, 10:10 ( 29 Jan, 2018)

DF Report
File Photo VR.

The national railway operator VR Group’s online shop experienced service disruptions on Saturday and Sunday due to a technical glitch.

The disruptions were related to the delivery of tickets bought online to customers’ email addresses.

According to VR, the problem was caused by a failure of the email proxy server.

On Saturday, the problem had slowed down the ticket service; however, on Sunday, the delay lasted for up to 12 hours.

The problem was resolved on Sunday.