Posti suspends installation services, inside delivery

The national postal and logistic services operator Posti has decided to suspend inside delivery and installation services to prevent the chain of coronavirus infections, according to a Posti press release.

The items are delivered to the intended recipients, but they are not carried into the residence.

In accordance with the new guidelines, Posti will arrange the delivery with the customer in advance by phone, explaining that the item will be left in front of the customer’s front door, but it will not be carried into the residence.

If the customer does not agree to this operating model, the item will be returned to the sender.

The recipient will receive and inspect the item while the driver is present but both parties will maintain a safe distance from each other. The driver will sign the item as received on behalf of the customer and enter a reservation in the waybill, if necessary.

Machine recycling, returns, dismantling and other additional services will be carried out as before, as long as they can be conducted without entering the residence. For example, when returning equipment for recycling, the customer must put the equipment outside of their residence for the driver to pick up.

Previously arranged installations will be carried out and recycled machines will be picked up.