HMD Global dismiss data breach on Nokia 7 Plus
Published : 24 Mar 2019, 19:10
Updated : 24 Mar 2019, 19:17
HMD Global responded to alleged data breach on Nokia 7 Plus phones saying no information was shared by any third party.In a detailed statement the company addressed the issue which has recently come to light.
"We have looked deeply into the case at hand and can confirm that no personally identifiable information has been shared with any third party. We have analysed the case at hand and have found that our device activation client meant for our China variant was mistakenly included in the software package of a single batch of Nokia 7 Plus phones," said the company in a statement.
HMD Global said that due to the mistake, these devices were erroneously trying to send device activation data to a third party server. However, such data was never processed, and no person could have been identified based on this data.
"To be clear, no personally identifiable information has been shared with any third party. This error has already been identified and fixed in February 2019 by switching the client to the right country variant. All affected devices have received this fix and nearly all devices have already installed it," HMD Global added.
The company also responded to speculation about other Nokia phones sharing similar data with third-party servers.
"We can confirm that this is incorrect speculation and no Nokia phones are impacted. All device data of Nokia Phones other than the China variant is stored at HMD Global’s servers in Singapore provided by Amazon Web Services. HMD Global takes the security and privacy of its consumers seriously and complies with all applicable privacy laws," said the company.
According to HMD Global, data collected from its devices is stored safely in accordance with applicable laws.