Helsinki Airport gets recognition for COVID-19 hygiene measures

The Helsinki Airport received recognition for its hygiene measures during the COVID-19 pandemic in 2020 by the Airports Council International (ACI).

The ACI also awarded the Airport Service Quality Award to Helsinki Airport, rating it the best airport in Europe in its size category (15–25 million passengers) in 2020, said a press release on Monday issued by Finavia, the company operates country´s airports.

“Serving passengers and maintaining a premium customer experience are of primary importance to us also in times of crisis. We can be extremely proud of this award, because last year was very trying for us in many ways. Thanks for the award are due to every employee at the airport. They have worked on the front line, ensuring smooth and safe travel during the COVID-19 crisis,” said Ulla Lettijeff, Airport Director for Helsinki Airport at Finavia.

Since January 2020, Finavia has taken measures to further improve communication and health security at its airports so that the passengers can feel safe at the airport.

Helsinki Airport has also introduced new innovative practices, such as the COVID-19 sniffer dogs that have received worldwide attention and the UVC disinfection of security control trays.

“It is an honour to receive recognition for this work and be rated the best European airport in our size category. I am particularly proud of the recognition for our hygiene measures, because health security has been a top priority for us,” Lettijeff said.