Passengers suffer at Helsinki Airport as glitch disrupts baggage handling

Departing passengers suffered a significant delay at Helsinki Airport on Thursday morning following disruption in the baggage handling system due to a technical glitch, said country´s airports operator Finavia.

The fault disrupted the handling of checked baggage from 4:00 a.m. and 9:30 a.m.

The authorities, however, resolved the issues and the normal Check-in and baggage handling operations restored at about 10:00 a.m.

After detecting the technical fault, Finavia immediately implemented a backup system for handling checked baggage, which allowed some checked baggage to be loaded onto flights on time.

However, the technical fault caused a significant delay in baggage handling, resulting in slower check-in processes and several flights departing without all checked baggage.

The checked baggage left in the check-in area from the morning flights has been transferred to the baggage system after the systems were restored, where they will be security screened and X-rayed in accordance with EU regulations.

Airlines will deliver the delayed baggage to their passengers.